Terms & Conditions:
2. Please only make payment after receiving an invoice from us. Receiving an invoice will allow reservation of the item for 24hrs, and payment must be made within this time-frame to secure your purchase. By making a purchase you are choosing to adhere by our terms of purchase.
3. If you do not receive the invoice within 24Hrs, do not hesitate to email us at poisevan@gmail.com
4. Please state “CONFIRM” if you do not have any further question regarding the items and are ready to make purchase.
5. Prices are non-negotiable.
6. All ATM transfers must be accompanied with a snapshot (no scans allowed) of your transaction receipt. We reserve all rights to reject any orders without the snapshot.
7. We do not do refunds, returns, or exchanges, unless the item received is defected and we are out of stock for an exchange piece.
8. Exchanges must be done within 14 days of purchase date.
9. There will be no exchanges for apparel after wash.
10. If the item received if defected, kindly enclose a picture of the defect via email.
11. We regret to inform you that we'll blacklist those who backout after confirming their orders.
** PLEASE NOTE: All emails should be sent to poisevan@gmail.com
DO NOT REPLY TO OUR poisevan_updatesX accnt.
